😊 In this day and age it seems that many people consider it much more of a priority to have their complaints about something heard, than to remember to tell someone that you appreciate, “Thank you!”!! You’ve often been in my thoughts, and I have taken advantage (and will continue to do so) of any opportunity that has presented itself, to sing your praises!! I told all the inept people that I had to talk to when we were working on getting all my Medicare Parts in order, that I had Horizon Benefit Services as my advisers ~ and when I wasn’t getting the results that we needed, you guys stepped right up and Miraculously managed to get everything completed in time for my July 1st start date!! You were also so considerate about keeping me updated, and hence much more calm, about the situation.☺️ And, of course, when I was updating all info to the medical parties concerned, of my new health insurance information, I made sure to include how impressed I was with how helpful, knowledgeable, professional ~ yet so friendly, all of you were! As I said, you’ve been in my thoughts, and I apologize for taking so long to give you the kudos that you so deserve‼️ We’re looking forward to seeing you (Possibly November) to see if there are any beneficial changes Rocky and/or myself should make regarding any facets of our health insurance for the upcoming year. 😍Take Care ~
Carrie it the best when it comes to health insurance! She went out of her way to find the right insurance for my parents and myself. She answered all our questions and made sure we had the coverages we needed. I would highly recommend her services she is amazing person that goes above and beyond for her clients. You cannot go wrong with Carrie.
Carrie was very knowledgeable and compassionate since she had to deal w siblings in 2 different states. She went out of her way to find the right insurance for my brother. She answered all my questions for him and got back to me in a timely fashion. I would highly recommend her for her services and her interpersonal skills. You cannot go wrong with Carrie.
Carrie was absolutely great to work with on trying to find the Medicare supplement to best fit my needs and budget. She offered great suggestions throughout the process, however, the final decision was all mine after she had shown me different options. Once we decided on both the Medicare supplement and prescription plans, I worked with Kristen on the enrollment process. She spent a lot of time with me to make sure everything was done properly. I even had to call her back to help me with a glitch that I ran into with on the providers website and she spent a fair amount of time to help get things straightened out. I highly recommend Horizon Benefit Services if you are in the process of looking for Medicare Supplement and drug prescription plans! They are great to work with!
Carrie isn't selling a product. She clearly explains your options and is so helpful in making sure you understand your choices. Aside from that, she is a really nice person and is a pleasure to work with. And so is her office staff - a good team!
I don't know what I would have done without Carrie and her amazing services when I began the process of signing my husband up for Medicare! Although I personally worked in administration for years, I found the whole process daunting! Carrie is very gracious and put my mind at ease. She is extremely knowledgeable, kind, caring, trustworthy and proactive. Carrie went above and beyond the call of duty and stuck with us throughout the process even when things were taking longer than expected! I also appreciated how Carrie and her assistant, Brenda, were so efficient in answering emails and texts. I HIGHLY recommend Horizon Benefit Services!